Shipping & Returns / Exchanges

• FREE SHIPPING FOR ALL UK ORDERS OVER £100 

Returns & Exchanges Policy

Each piece of swimwear is hand made with the utmost attention to detail and meticulously inspected before shipping. We really hope you love your purchase as much as we loved making it for you, but if you happen to change your mind or in the unlikely event your item(s) is deemed faulty, we’re here to help.

You have 14 calendar days to return or exchange your item(s) from the date received. To be eligible for a full refund / exchange, your swimwear must be in the same condition in which you received it. This means:

When trying on our products, we kindly ask you make sure you’re not wearing any make-up, deodorant or perfume which could mark the swimwear and that in the interest of hygiene you keep underwear on.

Please note: Any item(s) purchased on sale or using a promotional code other than our first order discount are final sale items and cannot be returned. However, you may exchange for a different size if the item(s) is available in the same style / colour as originally purchased, please contact us to check at contact@gyko.co.uk.

How to return or exchange an item

If you would like to return or exchange an item please email us at contact@gyko.co.uk. We’ll send you our returns / exchange form along with postal instructions. Please ensure you fill out all the requested details and post it along with your item(s).

Please make sure you obtain proof of postage. All items are deemed to be your responsibility until received by GYKO, so we suggest sending via a tracked postal service as we will not accept liability for items that are lost or damaged in transit.

Shipping costs of any returns or exchanges are your responsibility. If you are exchanging an item within the UK however, we will happily post your exchange free of charge.

If you have any other questions, feel free to contact us at contact@gyko.co.uk.

Refunds

Once we receive your item(s), we will notify you via email. If you are eligible for a refund, we will initiate it to your original payment method. Please allow up to 10 working days for the refund to show in your account.